Privacy Policy
The Queen B Catering Co. customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
07877709805
thequeenbcateringco@gmail.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where we get personal information from
- Directly from you
- Publicly available sources
How long we keep information
Business name: The Queen B Catering Co
Business owner: Abigail Brason
Business type: Small catering business – homemade buffets and event catering
Date created: 13 October 2026
Review date: 13 October 2027
Retention Schedule
Information / Record
How long I keep it
What happens afterwards
Customer enquiries
12 months after last contact
Securely deleted
Quotes where no booking is made
12 months
Securely deleted
Customer booking and event details
Up to 6 years after the event where necessary
Securely deleted or securely destroyed
Customer name, phone number and email
While needed for the booking and reasonable follow-up
Securely deleted
Customer dietary and allergy information
Only for as long as necessary for the booking and any justified safety/legal requirement
Securely deleted
Customer complaints or incidents
Up to 6 years where justified, or until any matter is resolved
Securely deleted or securely destroyed
Supplier contact details
While the supplier relationship is active, with regular review
Securely deleted
Marketing information
Until consent is withdrawn or it is no longer needed
Securely deleted
Invoices, receipts and financial records
For the period required by HMRC
Securely deleted or securely destroyed
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: thequeenbcateringco@gmail.com
Telephone: 07877709805
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint